Privacy Policy

Effective Date: May 5, 2026

This Privacy Policy describes how Torch Burn Supply Co. LLC, doing business as TBR Labs (“Company,” “we,” “our,” or “us”), collects, uses, stores, and protects your information when you access or use our website, products, or services.

Business Information

Torch Burn Supply Co. LLC, DBA TBR Labs
Texas, United States

Email: contact@torchburnsupply.com
Website: https://torchburnsupply.com

Information We Collect

We may collect information including:

Name
Email address
Phone number
Billing and shipping address
Order information
Payment transaction details
Device/browser information
Website activity and analytics data
Customer service communications

How We Use Information

We may use collected information to:

Process and fulfill orders
Provide customer support
Send shipping updates and tracking
Improve website functionality
Detect fraud or unauthorized activity
Maintain business and legal records
Communicate updates or promotional information
Comply with applicable laws

Payment Processing

Payments are processed securely through third-party payment providers. We do not store full payment card information on our servers.

Shipping & Fulfillment

Orders may be fulfilled through third-party suppliers, warehouses, or fulfillment providers.

Cookies & Analytics

Our website may use cookies, analytics services, and related technologies to improve performance, analyze traffic, enhance user experience, and maintain website security.

Information Sharing

We do not sell personal information.

Information may be shared with payment processors, shipping carriers, fulfillment providers, fraud prevention services, and legal authorities when required by law.

Research Product Disclaimer

Certain products sold under the TBR Labs brand are intended for laboratory research purposes only.

Customers are responsible for ensuring compliance with all applicable laws and regulations related to the purchase and use of products offered through this website.

Age Requirement

This website is intended for individuals who are at least 18 years old.

Data Security

We implement reasonable safeguards designed to protect customer information. However, no electronic system can be guaranteed completely secure.

Texas Governing Law

This Privacy Policy shall be governed by the laws of the State of Texas.

Changes To This Policy

We reserve the right to update this Privacy Policy at any time.

Contact Information

Torch Burn Supply Co. LLC, DBA TBR Labs
Email: contact@torchburnsupply.com
Website: https://torchburnsupply.com