Terms and Conditions
Effective Date: October 18, 2026.
These Terms and Conditions (Terms) govern your use of the Torch Burn Supply co., LLC website including the purchase of industrial products, online transactions, wholesale orders, quotation request, and related services, Torch Burn Supply Co., LLC supplies welding consumables, abrasives, machining supplies, personal protective equipment, and other industrial products to businesses, contractors, and individual customers. By accessing our website, placing an order, or requesting a quotation, you agree to these Terms and Conditions.
Business Information
Torch Burn Supply Co. LLC,
Texas, United States
Email: contact@torchburnsupply.com
Website: https://torchburnsupply.com
Eligibility
By accessing this website or purchasing products from Torch Burn Supply Co., LLC, you represent that you are at least 18 years of age or have the legal authority to enter into a binding agreement. Businesses purchasing products must be represented by individuals authorized to make purchases on their behalf.
All customers are responsible for providing accurate billing, shipping, and contact information when placing orders or requesting quotations.
Product Information & Availability
Torch Burn Supply Co., LLC offers industrial consumables and supplies, including welding contact tips, gas diffusers, nozzles, abrasives, grinding and cutting discs, machining inserts, personal protective equipment, and related industrial products.
We make reasonable efforts to provide accurate product descriptions, specifications, pricing, and availability. However, product information and inventory levels may change without notice.
Products listed as available are subject to inventory verification. If an item becomes unavailable after an order is placed, Torch Burn Supply Co., LLC will notify the customer and offer an available alternative or a refund for the unavailable item.
Customers are responsible for verifying product specifications, dimensions, and equipment compatibility before purchasing.
Pricing & Wholesale Quotations
Torch Burn Supply Co., LLC offers retail and wholesale pricing on industrial consumables and supplies.
Prices displayed on our website are subject to change without notice. However, price changes will not affect orders that have already been accepted.
Customers purchasing larger quantities may request customized wholesale quotations based on product type, quantity, availability, and shipping requirements.
All wholesale quotations will be provided in writing and may include minimum order quantities, volume discounts, shipping costs, and estimated delivery times.
Quotations are valid for the period specified in the quote. If no expiration date is provided, pricing and availability must be reconfirmed before an order is accepted.
Applicable sales taxes and shipping charges will be disclosed before purchase.
Orders & Payments
Torch Burn Supply Co., LLC accepts orders through our website and through approved wholesale purchasing arrangements.
Customers may purchase available products directly through our online store or request customized quotations for larger commercial and industrial orders.
Payments may be accepted through credit cards, debit cards, ACH bank transfers, and other approved payment methods. Available payment options will be provided during checkout or when confirming a wholesale order.
All orders are subject to product availability, payment verification, and acceptance by Torch Burn Supply Co., LLC.
Orders paid through ACH or other bank transfer methods must have confirmed funds before products are released for shipment, unless separate payment terms have been approved in writing.
Torch Burn Supply Co., LLC reserves the right to refuse or cancel orders involving suspected fraudulent activity, incorrect pricing, payment issues, or unavailable inventory.
If an order is canceled after payment has been collected, the customer will receive a refund for the canceled items through an appropriate payment method.
Customers are responsible for providing accurate billing, shipping, and contact information.
Shipping & Delivery
Torch Burn Supply Co., LLC ships industrial consumables and supplies through independent shipping carriers, including UPS, FedEx, and other approved transportation providers.
Shipping costs are determined by factors including package weight, dimensions, destination, shipping method, and order quantity. Applicable shipping charges will be disclosed to customers before an online purchase is completed or included in an approved wholesale quotation.
Orders are processed after payment has been confirmed, unless alternative payment arrangements have been approved in writing.
Torch Burn Supply Co., LLC makes reasonable efforts to process and ship orders promptly. Processing times may vary depending on inventory availability, order size, and shipping requirements.
Estimated delivery dates are provided for informational purposes and are not guaranteed unless expressly agreed upon in writing.
Customers are responsible for providing accurate shipping information. Additional charges resulting from incorrect addresses or customer-requested delivery changes may be the customer’s responsibility.
Customers should inspect shipments upon delivery and promptly contact Torch Burn Supply Co., LLC regarding damaged, missing, or incorrect items.
Large commercial or wholesale orders may require freight transportation and individually quoted shipping arrangements.
Returns & Refunds
Torch Burn Supply Co., LLC is committed to providing customers with quality industrial consumables and supplies.
Customers who receive damaged, defective, incorrect, or incomplete orders should contact Torch Burn Supply Co., LLC as soon as reasonably possible after delivery.
Return requests are subject to review based on the product type, condition, purchase details, and reason for return.
Products being returned must generally be unused, in their original packaging, and in resalable condition unless the return involves a defective, damaged, or incorrectly supplied product.
Certain products, including custom-manufactured items, special orders, and products that cannot safely be resold, may not be eligible for returns due to a change of mind.
Approved refunds will generally be issued through the original payment method after the returned merchandise has been received and inspected, where applicable.
Return shipping costs may be the customer’s responsibility for voluntary returns. Torch Burn Supply Co., LLC will address return shipping arrangements for verified fulfillment errors or defective products in accordance with applicable law.
Customers should contact Torch Burn Supply Co., LLC before sending merchandise back to obtain return instructions.
Additional details regarding return eligibility, procedures, and refunds are provided in our separate Return & Refund Policy.
Nothing in this section limits any customer rights or remedies provided by applicable law.
Product Safety & Compliance
Torch Burn Supply Co., LLC is committed to supplying industrial consumables and products that meet applicable safety, quality, and performance requirements.
Our products may include welding consumables, grinding and cutting abrasives, machining tools, personal protective equipment, and other industrial supplies intended for professional, commercial, and individual use.
Products are sourced from manufacturers and suppliers selected based on product specifications, quality, reliability, and available testing documentation.
Where applicable, products may be manufactured or tested according to recognized industry standards, including ANSI, OSHA-related requirements, ASTM, and other applicable standards or regulations.
Compliance with specific standards will only be represented when supported by appropriate manufacturer documentation, testing records, or certification.
Customers are responsible for selecting products appropriate for their equipment, working conditions, and intended applications.
All products must be used in accordance with applicable manufacturer instructions, safety warnings, equipment requirements, and workplace safety regulations.
Torch Burn Supply Co., LLC does not guarantee that every product is suitable for every industrial application.
Customers should inspect products before use and discontinue use of any item that appears damaged, defective, or unsuitable for its intended purpose.
Product Warranties & Manufacturer Guarantees
Torch Burn Supply Co., LLC is committed to supplying quality industrial consumables and products that meet their advertised specifications.
Certain products may include warranties provided by their original manufacturers. Warranty coverage, duration, and conditions may vary depending on the manufacturer and product.
Products sold under the Torch Burn Supply Co. brand may carry warranties expressly stated in their product descriptions, packaging, or accompanying documentation.
Torch Burn Supply Co., LLC does not guarantee that every product includes a manufacturer warranty.
Customers experiencing product defects or performance issues should contact Torch Burn Supply Co., LLC with their order information and a description of the problem.
Warranty claims may require photographs, product identification numbers, proof of purchase, or inspection of the affected merchandise.
Where a valid warranty applies, available remedies may include repair, replacement, or refund, depending on the applicable warranty terms and legal requirements.
Normal wear and tear, improper installation, misuse, unauthorized modifications, and use outside published product specifications may not be covered by applicable warranties.
Except for warranties expressly provided and rights that cannot legally be excluded, Torch Burn Supply Co., LLC makes no additional warranty commitments.
Nothing in this section limits warranties or consumer protections required by applicable law.
Limitation of Liability
Torch Burn Supply Co., LLC makes reasonable efforts to provide accurate product information and quality industrial supplies.
To the extent permitted by applicable law, Torch Burn Supply Co., LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use or misuse of products purchased through our website.
Customers are responsible for selecting, installing, maintaining, and using products according to applicable manufacturer instructions, equipment specifications, and safety requirements.
Torch Burn Supply Co., LLC is not responsible for damages resulting from improper installation, unauthorized modifications, or use of products outside their intended applications, except where liability cannot legally be excluded.
Nothing in these Terms and Conditions excludes or limits liability that cannot be excluded or limited under applicable law.
Intellectual Property
All original content displayed on the Torch Burn Supply Co., LLC website, including company logos, trademarks, branding, product photographs, graphics, written materials, and website designs, is owned by Torch Burn Supply Co., LLC or used with permission from the respective rights holders.
The Torch Burn Supply Co. name, logo, and associated branding may not be reproduced, distributed, modified, or used for commercial purposes without prior written authorization.
Product names, trademarks, logos, and part numbers belonging to third-party manufacturers remain the property of their respective owners.
References to third-party brands, equipment manufacturers, or compatible replacement part numbers are provided for product identification and compatibility purposes only. Such references do not imply sponsorship, endorsement, or affiliation unless expressly stated.
Customers and website visitors may not copy, reproduce, distribute, or commercially exploit protected website content without appropriate authorization.
Nothing in these Terms grants ownership or licensing rights to Torch Burn Supply Co.’s intellectual property.
Privacy & Customer Information
Torch Burn Supply Co., LLC respects the privacy of its customers and website visitors and is committed to protecting personal and business information collected through our website.
When customers place orders, request wholesale quotations, create accounts, or contact our company, we may collect information including names, business names, email addresses, phone numbers, billing addresses, shipping addresses, and order details.
Customer information may be used to process purchases, verify payments, fulfill orders, arrange shipping, respond to inquiries, provide customer support, and maintain business records.
Payments may be processed through authorized third-party payment providers. Payment information is handled according to the applicable provider’s security practices and privacy policies.
Torch Burn Supply Co., LLC does not sell customer personal information for monetary compensation. Customer information may be shared with payment processors, shipping carriers, and other service providers when necessary to complete transactions or operate our business.
We take reasonable measures to protect customer information. However, no internet-based system can guarantee absolute security.
Additional information regarding data collection, cookies, information sharing, and customer privacy rights is provided in our separate Privacy Policy.
Nothing in this section limits privacy rights provided under applicable law.
Governing Law & Dispute Resolution
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, except where applicable federal law or other mandatory legal requirements apply.
In the event of a dispute involving a purchase, product, service, or transaction with Torch Burn Supply Co., LLC, customers are encouraged to contact our company first to seek a reasonable resolution.
Torch Burn Supply Co., LLC will make reasonable efforts to address customer complaints, order disputes, and other business-related concerns in a professional and timely manner.
If a dispute cannot be resolved through direct communication, either party may pursue available legal remedies in accordance with applicable law.
Nothing in these Terms and Conditions limits any legal rights or remedies that cannot lawfully be waived.
Changes to Terms & Conditions
Torch Burn Supply Co., LLC reserves the right to update, modify, or revise these Terms and Conditions as necessary to reflect changes in our business operations, products, services, policies, or applicable legal requirements.
Any updates will be published on our website. The effective date displayed at the top of this document will be updated when changes are made.
Customers and website visitors are encouraged to review these Terms and Conditions periodically.
Changes will generally apply to future website use and transactions after the updated Terms become effective. Changes will not retroactively alter previously accepted orders unless permitted by applicable law and agreed upon where required.
Continued use of our website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Contact Information
Torch Burn Supply Co. LLC,
Email: contact@torchburnsupply.com
Website: https://torchburnsupply.com